Can I get a refund if I cancel my booking?

If the Hirer cancels the Agreement prior to the commencement of the stated delivery date, then the Company reserves the right to charge FULL BALANCE OWING on the tax invoice or as stated below:

·         More than 30 days notice – no charge except for the Non-refundable deposit

·         30 days to 21 days, a service fee may be applicable

·         21 days to 7 days, 50% of the hire total;

·         7 days’ notice up to and including the date of hire, 100% of the hire charge will be payable via Visa/MasterCard – NO EXCEPTIONS

In the event of cancellation with less than 7 days’ notice or ON DAY OF FUNCTION/DELIVERY, the ALL MONIES PAID will be forfeited (NO REFUNDS)

If a refund is issued it will be at the discretion of management and not guaranteed.